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FAQ

Frequently Asked Questions


WHAT IS GREENIE GLOW?

Greenie Glow is a natural, cruelty- and plastic free online shop, in which you'll find many plastic-free products with zero waste shipping in Belgium and EU. Our shop is perfect for anyone who wants to transition to a sustainable lifestyle. 

WHAT TYPES OF PRODUCTS CAN I FIND AT GREENIE GLOW?

From stainless steel straws to toothbrushes to tote bags. We are a one-stop plastic free lifestyle shop!

HOW LONG DOES IT TAKE TO SHIP MY ORDER? 

Orders will arrive in 3-4 business days once processed. You should receive an email order notification with a tracking number to track your shipment.

WHAT ORDERS QUALIFY FOR FREE SHIPPING?

All orders that are over €55 and are being shipped to an address within Belgium will qualify for free shipping.

HOW DO YOU HANDLE SHIPPING IN A 'PLASTIC FREE AND CO2 NEUTRAL' WAY? 

At Greenie Glow, we have a strict plastic-free shipping policy. We ship everything 100% plastic-free in an upcycled or 100% post-consumer box with paper wrapping or used newspaper and paper tape. All of our shipping materials are 100% recyclable and compostable.‚Äč

 

We know shipping has an impact on the environment, that's why we offer a carbon neutral parcel on every shipment. We have partnered with world-renowned third-party verification and certification organisations to help validate this service's credibility

We hope you can find other uses for our packaging before sending it to be recycled.

 

DO YOU OFFER INTERNATIONAL SHIPPING? 

At this moment we do offer shipping outside the Netherlands to the following countries:

  • Austria
  • Belgium
  • Denmark
  • France
  • Germany
  • Luxembourg
  • Spain 
  • Sweden
  • United Kingdom
  • Netherlands
  • Portugal

For detailed shipping information like shipping cost, you can go to our shipping information page.

HOW DO I CONTACT YOU? 

The way of getting hold of us is via the contact form on our contact page. Of course you can still contact us through Facebook or Instagram, but please keep in mind that email will be the easiest for us to search through and filter in.